Contractor Management Outsourcing (CMO)

Contingent talent is one of the fastest growing segments of the contemporary workforce. In 2013, more than 1 in 4 employees were  contingent labour, according to the Aberdeen Group in Boston. This trend is also being replicated in the UK and across the globe.

The scope of contingent labour has also broadened in recent years to cover categories of employees outside of traditional ‘Agency Temps’ to include more complex forms of labour, such as; independent contractors, consultants and statement of work (SOW) resources.

Given the complexities of engaging and managing a diverse contingent workforce, organisations, have needed to re-evaluate the tools and the processes they use to attract and manage these resources so they can maximise productivity, while minimising compliance challenges and associated risks (financial, operational, regulatory and reputational).

Best in class global and local organisations are increasingly turning to specialist Contractor Management Organisations (CMO’s), like CXC, to support them in safe, compliant and cost effective contractor engagement management.

CXC provides CMO services to MSP’s, RPO’s and clients across the full Contractor Lifecycle; from contractor migration, compliance risk auditing, engagement, on-boarding, dis-engagement, ensuring full regulatory and policy compliance, and optimum process consistency.

Advantages of CMO:

  • Contractor management software platform
  • Increased compliance, reduced risk
  • Consolidated invoicing
  • Workforce reporting and better visibility
  • Reduced administration
  • Dedicated contractor support team
  • Ability to attract more talent by offering a wider range of engagement solutions
  • Ability to focus on core competences


To find out more about how CMO could benefit your contractor management programs please contact us today.